Term and Conditions

Welcome to Rod Building Sales (“we,” “our,” or “us”). Our website, builtrodssupply.com, specializes in providing premium rod building components and accessories for fishing enthusiasts and rod crafting hobbyists worldwide.

By accessing our website and making a purchase, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.

By accessing and using builtrodssupply.com, you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please refrain from using our website.

2.1 Account Registration

While not required for browsing, you may need to create an account to make purchases. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

2.2 Accurate Information

You agree to provide accurate, current, and complete information during the registration and checkout process. It is your responsibility to update your information as needed.

2.3 Prohibited Activities

You agree not to:

• Use our website for any illegal purpose
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the website or servers
• Use any automated means to access the website without our express permission

3.1 Product Information

We specialize in high-quality rod building components including but not limited to:

• Accessories and Apparel
• Adhesives & Finishing products
• Aftco Gaffs and Aluminum Butts
• Carbon & Composites materials
• Casting equipment and seats
• Cork Rings and specialized components
• CRB PRO series items

3.2 Product Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

3.3 Pricing

All prices are listed in US Dollars. We reserve the right to adjust prices at any time, but such changes will not affect orders already placed.

3.4 Custom Products

Some products (such as Color Treated components and customized items) are made-to-order and may have specific handling requirements as noted in product descriptions.

4.1 Order Process

Placing an order constitutes an offer to purchase products. We reserve the right to accept or decline orders for any reason.

4.2 Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. We do not store your complete payment card information on our servers.

4.3 Order Confirmation

After placing an order, you will receive an email confirmation. This confirmation represents our acceptance of your order and forms a contract between us.

5.1 Shipping Areas

We ship worldwide, excluding some parts of Asia and remote regions. Shipping restrictions are subject to change.

5.2 Shipping Methods and Timeframes

We offer two shipping options:

• Standard Shipping: $12.95 via DHL or FedEx, delivered within 10-15 days after shipment
• Free Shipping: Available on orders over $50 via EMS, delivered within 15-25 days after shipment

Order processing typically takes 1-2 business days before shipment.

5.3 Delivery Issues

You are responsible for providing accurate shipping information. We are not liable for delays caused by incorrect addresses, customs processing, or unforeseen circumstances beyond our control.

6.1 Return Policy

We accept returns and exchanges within 15 days of receiving your items, provided that:

• The item is unused and in its original packaging
• You provide the original receipt or proof of purchase

6.2 Non-Returnable Items

Due to hygiene, safety, or customization reasons, the following products cannot be returned or exchanged:

• Adhesives & Finishing products (e.g., Color Preservers, Epoxies)
• Color Treated components (custom-treated upon order)
• Cork Rings and other materials cut or customized to specific sizes
• CRB PRO series items (specialized and often made-to-order)

6.3 Return Process

To initiate a return or exchange:

1. Contact us at [email protected] within 15 days of receipt
2. Include your order number and reason for return
3. Wait for instructions and Return Authorization Number
4. Ship the item securely to the provided address

Customers are responsible for return shipping costs unless the return is due to our error.

6.4 Refunds

Refunds are processed to the original payment method after inspection:

• Credit/Debit Cards: 5-10 business days after processing
• PayPal: 3-5 business days after processing

Shipping costs are non-refundable.

All content on this website, including text, graphics, logos, images, and product designs, is the property of Rod Building Sales or our suppliers and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our express written permission.

Rod Building Sales shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products. Our total liability for any claim related to your use of our website or products shall not exceed the purchase price of the product in question.

Your privacy is important to us. Please refer to our separate Privacy Policy for information on how we collect, use, and protect your personal data.

These Terms and Conditions are governed by the laws of the United States and the state of [Insert State], without regard to its conflict of law provisions.

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website after changes are posted constitutes your acceptance of the modified terms.

If you have any questions about these Terms and Conditions, please contact us:

We typically respond to inquiries within one business day.